Terms of service

Terms of Service

Effective Date: September 8, 2026

Welcome to Swoll Pole Outfitters. These Terms of Service govern your use of our website, swollpole.com, and any purchases made through our online store.

By visiting our website, placing an order, creating an account, or otherwise using our services, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or services.

1. Online Store Terms

By using this website, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you have permission from a parent or legal guardian to use this website.

You may not use our products or services for any illegal or unauthorized purpose.

You may not attempt to interfere with the operation, security, or functionality of our website.

2. General Conditions

We reserve the right to refuse service to anyone for any lawful reason.

We may modify, suspend, or discontinue any part of our website, products, promotions, or services at any time without prior notice.

Prices, product availability, designs, promotions, and other website content may change at any time.

3. Products and Product Information

We make reasonable efforts to display our products, colors, designs, sizing, and descriptions as accurately as possible.

However, colors and appearance may vary depending on your device, screen settings, lighting, production process, or other factors.

Because some products may be produced or fulfilled by third-party manufacturing or fulfillment partners, minor variations may occur between product images and the finished item.

Product availability is not guaranteed.

We reserve the right to limit quantities of any product or discontinue products at any time.

4. Pricing and Promotions

All prices are listed in U.S. dollars unless otherwise stated.

We reserve the right to change prices at any time.

Discounts, promotional offers, free-item offers, launch sales, bundle deals, and coupon codes may be subject to additional conditions.

Unless otherwise stated:

Promotions may not be combined with other discounts.
Free products must meet the stated promotional requirements.
Promotional offers may be changed or discontinued at any time.
Discounts do not apply retroactively to previous purchases.
Promotional items have no cash value.

If a promotion includes a specific expiration date or countdown timer, the promotion is intended to end according to the stated timeframe unless otherwise updated by Swoll Pole Outfitters.

5. Orders and Payment

We reserve the right to accept, decline, cancel, or limit any order.

We may cancel an order if we believe it was placed fraudulently, contains incorrect information, violates these Terms, involves a pricing error, or cannot be fulfilled.

You agree to provide current, complete, and accurate billing, shipping, and payment information.

Your payment method may be charged when your order is placed or processed.

If we cancel an order after payment has been collected, the applicable amount will be refunded.

6. Shipping and Delivery

Shipping estimates are provided for convenience and are not guaranteed delivery dates.

Delivery times may be affected by production delays, carrier delays, weather, holidays, incorrect addresses, or circumstances outside our control.

Customers are responsible for providing an accurate shipping address.

Swoll Pole Outfitters is not responsible for delays caused by the shipping carrier after an order has been transferred to the carrier, except where required by law.

Additional shipping terms may be included in our Shipping Policy.

7. Returns, Refunds, and Exchanges

Returns, exchanges, cancellations, and refunds are governed by our current Refund Policy.

Please review the Refund Policy before placing an order.

Nothing in these Terms limits any consumer rights that cannot legally be waived.

8. Intellectual Property

All content appearing on swollpole.com, including but not limited to:

Swoll Pole Outfitters branding
Logos
Product artwork
Fishing illustrations
Product names
Graphics
Photographs
Advertisements
Website text
Designs

is owned by Swoll Pole Outfitters or used with permission and is protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, sell, modify, or commercially use our content without written permission.

9. Prohibited Uses

You may not use our website or services to:

Violate any applicable law.
Commit fraud.
Submit false information.
Infringe intellectual property rights.
Transmit malicious software or harmful code.
Attempt unauthorized access to our systems.
Scrape, copy, or reproduce website content for commercial purposes.
Harass, threaten, or abuse others.
Interfere with the security or operation of the website.

We may terminate access for violations of these provisions.

10. Third-Party Services

Certain parts of our store may rely on third-party providers, including Shopify, payment processors, shipping carriers, manufacturers, fulfillment providers, analytics services, and advertising platforms.

These third parties may operate under their own terms and privacy policies.

We are not responsible for the actions, availability, content, or policies of third-party websites or services except as required by applicable law.

11. Third-Party Links

Our website may contain links to websites operated by other companies.

We do not control these websites and are not responsible for their content, products, services, privacy practices, or accuracy.

Use of third-party websites is at your own discretion.

12. Customer Reviews, Comments, and Submissions

If you submit reviews, photographs, comments, feedback, suggestions, or other content to us, you confirm that you have the right to provide that content.

You agree not to submit unlawful, abusive, defamatory, misleading, obscene, or infringing material.

We reserve the right to remove content that violates these Terms.

If you voluntarily submit product photographs, reviews, or other material for promotional use, we may request separate permission before using that content in advertising where appropriate.

13. Personal Information

Your submission of personal information through our store is governed by our Privacy Policy.

Please review our Privacy Policy for information about how customer information is collected, used, and protected.

14. Errors and Inaccuracies

Occasionally, information on our website may contain typographical errors, pricing errors, product-description errors, incorrect availability information, or other inaccuracies.

We reserve the right to correct these errors and update information at any time.

If an error affects an order you have already placed, we may contact you or cancel and refund the affected order.

15. Disclaimer of Warranties

To the fullest extent permitted by law, our website and services are provided on an "as is" and "as available" basis.

We do not guarantee that the website will always be uninterrupted, secure, or error-free.

We do not guarantee that every product will appear exactly the same as displayed on every device or product image.

Any warranties that cannot legally be excluded remain unaffected.

16. Limitation of Liability

To the fullest extent permitted by applicable law, Swoll Pole Outfitters and its owners, employees, contractors, suppliers, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of our products.

Where liability cannot legally be excluded, our liability will be limited only to the extent permitted by law.

17. Indemnification

You agree to indemnify and hold harmless Swoll Pole Outfitters and its representatives from claims, damages, losses, liabilities, or expenses arising from your violation of these Terms, misuse of the website, violation of law, or infringement of another person's rights.

18. Severability

If any portion of these Terms is determined to be unlawful or unenforceable, that provision will be limited or removed only to the extent necessary.

The remaining provisions will continue in full force.

19. Termination

We may suspend or terminate your access to our website if you violate these Terms.

Obligations that by their nature should survive termination will continue after termination.

20. Entire Agreement

These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy, and any other policies posted on our website, constitute the agreement between you and Swoll Pole Outfitters regarding use of our store.

21. Governing Law

These Terms will be governed by the laws applicable to Swoll Pole Outfitters and the jurisdiction in which the business operates, without limiting any consumer protections that apply under federal, state, or local law.